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IBM SugarCRM Case Analysis
This week you will be analyzing the case presented in your text:
The case centers around the hardware and software giant IBM and their partnership with two leading CRM companies — Siebel and SugarCRM. Using this forum, you will collaborate with your classmates to research and discuss the changing CRM needs within the IT industry.
Please independently research the topic of Disruptors and Digital Transformation – specifically oriented to IT and enterprises. It is recommended that you use the videos from the Key Disrupters in the Enterprise World as the foundation for your independent research. IBM SugarCRM Case Analysis Assignment Help
Based on your research and understanding of the transformations going on within the IT industry, what are the major issues management needs to address in a world that is ever evolving with disruptors? The following questions may assist your analysis:
- How have the CRM needs of IT software companies changed over time?
- What are the major disruptors in IT today?
- How do you think they will change in the future?
APA formatting
- All text should be double-spaced.
- Use one-inch margins on all sides.
- All paragraphs in the body are indented.
- Make sure that the title is centered on the page with your name and school/institution underneath.
- Use 12-point font throughout.
- All pages should be numbered in the upper right hand corner.
IBM SugarCRM Case Analysis Assignment Help
You will schedule and conduct an informational interview by phone, online, or face to face if the situation allows. Your Career Mentor must be someone who has experience in your field of interest and has been involved in hiring. Your mentor should have a minimum of three years of experience in the industry, and background or knowledge of the hiring process for entry-level candidates in their field.
It will also be important to research how these needs have evolved for specific companies such as IBM and other smaller companies in the marketplace.
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