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Direct Inquiry Business Portfolio Assignment
The purpose of the business message portfolio assignment is for you to practice applying the principles of effective written business communication in a variety of situations: good news and neutral (Chapter 7), bad news (Chapter 8), and persuasion (Chapter 9).
Message #1: A Direct Inquiry, (an e-mail). Use e-mail format Use your name and address for the sender. Make up a signature block for yourself. Example format: page 216.
Scheduling Software Training: You work for a large credit union that is upgrading the software it uses to manage and maintain members’ account and personal information. Everyone who works with or has access to members’ information (tellers, customer service representatives, financial officers, loan representatives, department supervisors and managers, employee trainers, technical writers, marketing specialists, clerical staff, and information systems specialists) will need training on the upgraded software. Your boss has asked you, as the lead corporate trainer, to coordinate training sessions. Direct Inquiry Business Portfolio Assignment Help Because of a recent pandemic, many of your employees are working remotely, while some are working onsite in their offices. Therefore, you must find training that is done virtually but that is also live and interactive so that employees can ask questions as they learn the new system.
You discover that the makers of the software (Financial Software Systems, Inc.) can provide the live virtual training you need. You have 500 employees who will need training, and because you want employees to be able to interact with the trainer and ask questions, you want to conduct the training in groups of 15–20 employees. You have a corporate training room with 20 computers, a reliable Internet connection, and a data projector for your onsite employees. Others will need to make sure they can Direct Inquiry Business Portfolio Assignment Help access the trainer from their home offices. The software will be installed in six months. Ideally, you would like to train all of your employees in the two months before the installation. That way they can continue to practice on the software installed in the corporate training room if they would like.
Although you have thought about calling for the information, you decide to write so that you have a permanent record of the answers to your questions. Write an email to Ms. Whitley Freeman, Training Coordinator, to inquire about Financial Software, Inc.’s availability to provide training during the time period you require and for information that will help you decide whether Financial Software Systems, Inc., can provide the training you need in the timeframe that you have. Direct Inquiry Business Portfolio Assignment Help
Revising the Messages:
After writing the drafts, you will revise/polish them (see Chapter 2) until the messages are ready to “send.” Work on the messages as they are practiced in class and online.
Evaluation Criteria:
- An electronic copy of only the final drafts of your message should be submitted to Canvas under Major Assignments – Business Message Portfolio by 11:59 PM on April 3.
- Points will be assigned based on how well you apply the principles of business communication discussed in the textbook and in class (see the Scoring Rubric in the syllabus). One message, of my choosing, will be graded thoroughly for a total score of 80 points. The other two messages will be scored 10 points each for formatting.
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