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In Module Four, review the initial posts of at least two of your peers, addressing the following “Stop/Start/Continue” feedback questions:
Stop: What are the leadership skills and behaviors the learner has selected that you recommend be stopped, i.e., not pursued? Provide the rationale as to why you believe a leadership skill, they have selected may not be the most appropriate focus area based on your review of the employee engagement survey results. If you don’t identify any leadership behavior focus area to stop, then how would you suggest one or more of the targeted leadership behavior areas be modified to better address the outcome desired?
Start: What leadership skills and behaviors do you recommend the learner add as a focus area? Provide the rationale for your recommendation as well as one to two suggested ways this leadership skill/behavior could be targeted for improvement.
Continue: For the recommendations that the learner has made that you fully agree with, provide commentary as to why you believe the selected leadership skills and behaviors area is appropriate to be addressed.
Heather Trotter
Hello Class,
Based on the employee engagement survey, there are three leadership behaviors needed to improve the work environment. Of course, all five practices of exemplary leadership are critical to a successfully run organization. Still, particular focus needs to be placed upon the leadership behaviors listed below based upon the results of the employee survey (Kouzes & Posner, 2021):
Encourage the heart: The employees indicated that they think they are underutilized and that their supervisors don’t appreciate their work and dedication, nor do they feel valued. It is recommended that the leaders show and demonstrate genuine acts of caring, appreciation, and recognition for a job well done regularly.
Enable others to act: The employees indicate that leadership lacks communication, honesty, and trustworthiness. When leaders enable others to act through teamwork, trust, communication, and empowerment, it fosters trust and builds better relationships internally.
Model the way: The employees believe that the company is not living by its mission and vision regarding decision-making and that leadership is not trustworthy. Leadership needs to set examples by spending time with their employees, working side-by-side with them, emulating the company’s mission and vision, bringing the company values to life. Additionally, being highly visible during uncertainty and modeling appropriate behavior is essential to earning the right and the respect to lead.
The leadership skills I would recommend including in an organizational leader’s toolkit to develop the identified leadership behaviors are based upon surveys conducted by Kouzes & Posner over multiple decades. According to Kouzes & Posner (2021), the most valued leadership traits are honesty, competency, inspiration, and forward-looking. These skills listed as the most admired traits in leadership mirror the five practices of an exemplary leader and are the skills most needed to address the employee issues found in the employee survey. By implementing training to improve the leadership skills and behaviors of the company supervisors and other management, employee morale and performance will increase, enhancing organizational performance.